5.FAQ                    

Q.How do I pay?

In-car card payments, online- payment link, bank transfer or cash

Q.How early do I need to book my taxi?

At any time you can book your taxi. But it is advisable bookings should be made at least 24 hours in advance.

Q.Am I charged if my flight is delayed?

No, we do not charge you any extra if your flight is delayed. We always check your flight status before.

 

Q.Do you drop off passengers anywhere in the UK?

 

Yes, we can drop off passengers anywhere in the UK. We undertake all sorts of journeys but Airport runs are our speciality

  1. Can you guarantee that your driver will be at the airport on time?

Our drivers are always on time unless there are some unforeseen circumstances due to traffic or other situations which are out of our control.

Q.Is your company licensed and fully insured?

Yes, we are a fully licensed taxi firm. All our vehicles are insured too.

Q.Can I smoke in the car?

Smoking is strictly prohibited in our vehicles at all times. 100% non-smoking drivers

Q.Who is paying for the airport car park?

Our fixed price list is inclusive of airport car park fees. You don’t have to pay for the car park.

  1. How can I book a taxi?

Phone: 01509351035 ,   e-mail: bookings@charnwoodtaxis.co.uk  or web site booking form.

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