F.A.Q

Yes, as all bookings are pre-booked we can provide a 24hr service, 7 days a week.
If your plans change, you can cancel your reservation free of charge up to 4 hours before the scheduled pick up time.
In-car card payments, online- payment link, bank transfer or cash
The pickup instructions will be contained in the text message received on the day before and again on your arrival (driver’s full name, mobile number, car’s model & registration number and the meeting point in the Arrivals Hall). You can also get in contact with us on WhatsApp or phone 01509351035.
A ‘Meet and Greet’ service is whereby the driver will park his vehicle and meet you in the prearranged place in the Arrivals Hall. All incoming flights will be monitored and your driver will be waiting at your terminal accordingly.
No, we will track your plane’s progress when it is in the air.
Yes, we can drop off passengers to/from any airport or port in the UK. We undertake all sorts of journeys but Airport runs are our speciality.
Our drivers are always on time unless there are some unforeseen circumstances due to traffic or other situations which are out of our control.
Our fixed price list is inclusive of airport car park fees. You don’t have to pay for the car park.
Smoking is strictly prohibited in our vehicles at all times. 100% non-smoking drivers
Yes, we are fully licensed by Charnwood Borough Council (Operator License : PHOP143950 ). All our vehicles are also fully insured to carry out private hire jobs.
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